Certificate IV in Business

Certificate IV in Business BSB40215

Course Description:

This qualification is for individuals who use well-developed skills and a broad knowledge base in a wide variety of business contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with responsibility for the output of others.

ENROL NOW and train with us:

We are flexible in our training delivery and you can apply for:
  • Recognition of Prior Learning – RPL

for life experiences & training you have already undertaken

Course Objectives:

On completion of the course participants will be able to:
  • Implement and monitor WHS policies
  • Coordinate implementation of customer service strategies
  • Develop and use complex spreadsheets
  • Identify risk and apply risk management processes
  • Undertake project work
  • Promote products and services
  • Develop work priorities & implement continuous improvement
  • Establish effective workplace relationships

Business Job Roles / Occupations:

This certificate course provides the employability skills to
begin a career in Business and be employed as a:
  • Administrator
  • Project Officer
  • Supervisor


Visit our private eLearning campus – HR training college Several methods of assessment are used in this course:
  • Written Assessment – short answer
  • Project – Case Study, Scenario
  • Observation Assessment
  • Video to demonstrate practical skills

This business course is offered:

  • face-to-face in a classroom setting, small group OR
    one-on-one for individuals
  • ONLINE with a Mentor who you can contact for help
    and direction

Business Units offered by HR training:

Ten (10) units in total are needed to complete the Certificate IV in Business:
  • 1 Core Unit to 9
  • Minimum of 5 Business Electives from the list below
  • Up to4 General Electives
1 Core Unit
BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
Business elective UNITS
BSBCUS401 Coordinate implementation of customer service strategies
BSBCUS402 Address customer needs
BSBCUS402B Implement customer service standards
BSBCUS402B Promote innovation in a team environment
BSBITU402 Develop and use complex spreadsheets
BSBRES401 Analyse and present research information
BSBRSK401 Identify risk and apply risk management processes
BSBPMG522 Undertake project work
BSBLED401 Develop teams and individuals
BSBMKG413 Promote Products and services
BSBCMM401 Make a presentation
BSBWRT401 Write complex documents
BSBWRT401 Organise meetings
BSBSUS401 Implement and monitor environmentally sustainable
work practices
General Electives from other currently endorsed Training Packages
Up to four (4) ELECTIVE Units can be chosen from other currently endorsed Training Packages at the same qualification level. One (1) unit may be selected from Certificate level III and one (1) unit from the Diploma level qualification.
there are many units you can choose from,
some examples are listed below:
BSBHRM405 Support the recruitment, selection & induction of staff
BSBWOR404 Develop work priorities
BSBMGT403 Implement continuous improvement
BSBWOR401 Establish effective workplace relationships
BSBWOR402 Promote team effectiveness

Discuss your choice of units and any specific training needs with our course coordinator who will help you achieve your goals.