Certificate III in Cleaning Operations CPP31011

Course Description:

This qualification is for individuals who have been cleaning for a few years and want to increase their skills and knowledge. They perform a range of routine cleaning tasks but may also have some specialised cleaning skills and operational knowledge. They do not need to work under supervision and may supervise others for cleaning offices, retail shops, shopping malls, aged care facilities and hospitals.

Course Objectives:

On completion of the course participants will be able to:

Contribute to workplace safety arrangements
Plan for safe and efficient cleaning services
Clean wet areas and comply with infection control procedures
Maintain carpeted floors and perform basic stain removal
Clean glass surfaces
Communicate effectively and provide effective client service
Maintain a cleaning storage area
Respond to inquiries and complaints
Maintain and restore a hard floor surfaces
Understand leadership support in the workplace

Cleaning Job Roles / Occupations:

This certificate course provides the employability skills to
create a career in Cleaning and be employed as a:

General Cleaner Commercial
Hospital Cleaner
Cleaner Aged Care / Nursing Home
Cleaner of Specialised Area
Supervisor cleaner

Assessment:

Visit our private eLearning campus – HR training college Several methods of assessment are used in this course:

Multiple Choice
Written Assessment – short answer
Project – Case Study, Scenario
Observation Assessment
Video to demonstrate practical skills

This cleaning course is offered:

face-to-face in a classroom setting, small group OR
one-on-one for individuals
ONLINE with a Mentor who you can contact for help
and direction

ENROL NOW and train with us:

We are flexible in our training delivery and you can apply for:

Recognition of Prior Learning – RPL

for life experiences & training you have already undertaken

Cleaning Units offered by HR training:

This qualification requires the completion of nineteen (19) units in total:

4 Core units and
15 Elective units

The 15 electives are chosen with a minimum of:

8 units to a maximum of 13 units from the Certificate level III units listed below, and up to
6 units chosen from Certificate II in Cleaning Operations CPP20611, and up to
2 units chosen from other Training Packages

4 Core Units
CPPCLO2035A	Maintain cleaning storage areas
CPPCLO2033A	Plan for safe and efficient cleaning activities
CPPCLO3039A	Support leadership in the workplace
CPPCMN3003A	Contribute to workplace safety arrangements
Minimum of 8 Elective Units from CPP31011 Choose a minimum of eight (8) units to a maximum of thirteen (13) units from the list below
CPPCLO3002A	Restore hard floor surfaces
CPPCLO3003A	Replace a hard floor finish
CPPCLO3013A	Clean window coverings
CPPCLO3016A	Wash furniture and fittings
CPPCLO3020A	Clean using pressure washing
CPPCLO3036A	Clean at high levels
CPPCMN3004A	Respond to enquiries and complaints
CPPCLO3038A	Clean food -handling areas
CPPCMN3001B	Participate in environmentally sustainable work practices
CPPCCL2002A	Use bonnet cleaning
TAEDEL301A	Provide work skill instruction
HLTIN301C	Comply with infection control policies and procedures
HLTIN403B	Implement and monitor infection control policy and procedures
ELECTIVE Units from Certificate II in Cleaning Operations (CPP20611) Choose up to six (6) units from the Certificate II units listed below
CPPCMN2002A	Participate in workplace safety arrangements
CPPCLO2001A	Maintain hard floor surfaces
CPPCLO2004A	Maintain carpeted floors
CPPCLO2009A	Clean glass surfaces
CPPCLO2010A	Clean ceiling surfaces and fittings
CPPCLO2015A	Maintain furniture fittings and room dressing
CPPCLO2017A	Clean wet areas
CPPCLO2019A	Sort and remove waste and recyclable materials
CPPCLO2044A	Prepare rooms for guests and residents
CPPCMN2003A	Provide effective client service
CPPCCL2007A	Perform basic stain removal
HLTAID003 or HLTFA311A	Provide first aid / Apply first aid
ELECTIVE Units Two (2) elective units may be selected with appropriate contextualisation from other currently endorsed Training Packages at level III or IV.
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